SUPPORTApps, extensions & everything we ship

Stuck? Talk to a human.

Every ConversionsKing app is supported by the people who built it. Email us, tell us what broke, and you will hear back within one business day.

hello@conversionsking.online · Replies within one business day · No account needed

Product help

Start here.

The fixes below solve most reports. If none of them land, email us — that is what the address is for.

Message Translator for WhatsApp Web

Product page →

Chrome extension that translates WhatsApp Web messages inline.

  • Translations not showing? Reload web.whatsapp.com after installing or changing your language.
  • Pick a target language in the extension settings — nothing translates until one is set.
  • On-device mode needs Chrome's built-in translator; update Chrome if it is unavailable.
  • Using your own API key? Check the key is valid and the language pair is supported by that provider.

Reels Grabber for Mac

Product page →

Free macOS app that backs up Instagram and Facebook reels in bulk.

  • Profile not loading? Sign in to the platform through the app's in-app browser first.
  • Downloads failing? Use Retry Failed — most failures are transient rate limits.
  • Check the destination folder is writable and has free disk space.
  • Run the latest version — the app checks for updates on launch.

Superar — Web Enhancer

Product page →

Privacy-first browser extension for custom shortcuts, JavaScript, and CSS.

  • A snippet not running? Confirm its site match pattern covers the page you are on.
  • Reload the tab after saving a script or style — existing pages are not re-injected.
  • Settings sync through your own Chrome account; sign in to Chrome to carry them across devices.
Shopify apps

Merchant support.

Installed one of our Shopify apps? Email us with your store domain and we will look at your setup directly.

King Cart

One cart to rule them all.

App details →

Product Blocks

Trust, urgency, social proof — drag-and-drop.

App details →
Bug reports

What to send us.

Our apps have no backend and no analytics, so we cannot look up what happened on your machine. These four lines let us reproduce it.

01

Product & version

Which app, which version, and your operating system or browser version.

02

Steps to reproduce

What you clicked, in order, starting from a fresh page or a fresh launch of the app.

03

Expected vs actual

What you thought would happen, and what happened instead. A screenshot or short recording is worth three paragraphs.

FAQ

Support questions.

Privacy details for each product live on its own page — see our privacy policy.

How fast do you reply?
Within one business day, usually sooner. We are a small team and every email is read by a human, not a ticket bot.

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